Riley is HieCOR's Product Data AI. Every product in your catalog gets reviewed by Riley for completeness, consistency, and accuracy before it appears on your website, marketplace listings, or POS. Missing images, weak descriptions, inconsistent pricing, and empty attributes get caught by Riley before a customer finds them first.
What Riley Does
Riley works across your entire product catalog to catch data problems that cost you conversions and drive up returns.
Before any product is published, Riley checks for required attributes, images, descriptions, pricing, and category assignments — and flags every gap.
Riley normalizes product titles, descriptions, categories, and attributes across every connected channel so the same product has consistent naming everywhere.
When the same product is priced differently across website, POS, and marketplace listings, Riley flags the discrepancy before a customer notices.
Riley verifies every catalog product has a linked inventory position — available listings always have real stock behind them.
Riley reviews listings against each marketplace's specific content requirements before publishing.
Riley tracks catalog completeness over time — which categories have the most incomplete records, which suppliers deliver poor data, which listings drive high return rates.
Riley in Action
Riley reviews every product record for completeness before it is published to any channel. Missing attributes, pricing gaps, image requirements, and supplier data issues are all flagged — so the merchandising team knows exactly what to fix before the listing goes live.
A Day With Riley
Riley works continuously across your product catalog — reviewing new additions and monitoring existing listings.
New product review queue
Three new products were added overnight. Riley reviews all three — flags the first for missing images, the second for a missing energy rating required by Amazon, and approves the third.
Purchasing team sees exactly what is missing before any product is published to any channel.
Marketplace listing audit
Riley runs a weekly completeness check across 847 active marketplace listings and surfaces 12 that have dropped below the quality threshold.
Merchandising team gets a ranked list of listings to fix, ordered by revenue impact.
Price inconsistency alert
A promotional price was updated on the website but not on the Amazon listing. Riley flags the discrepancy.
Marketing team fixes the Amazon listing before the promotion goes live.
Supplier catalog ingestion
The purchasing team uploads a supplier catalog with 340 new SKUs. Riley reviews every record and returns: 280 ready to publish, 60 flagged for data cleanup.
280 SKUs approved. 60 held with specific flags for each gap.
Return rate correlation alert
Riley identifies 3 refrigerator models with a return rate 4x above average — traces the cause to missing interior dimension specs.
Merchandising adds the missing specs. Return rate drops in the following 30 days.
Where Riley Works
Riley connects to every channel where product data is displayed.
Inventory Management
Riley verifies every catalog product has an accurate inventory position.
Explore Inventory Management →Marketplace Sync
Riley reviews every marketplace listing against channel-specific content requirements before publishing.
Explore Marketplace Sync →eCommerce Websites
Riley ensures every website product listing has complete images, descriptions, and attributes before going live.
Explore eCommerce Websites →Purchase Orders
When new inventory is received, Riley reviews incoming product records for completeness before they enter the active catalog.
Explore Purchase Orders →Showroom POS
Riley flags products at the POS with incomplete records — missing pricing, no description, or empty category.
Explore Showroom POS →Service Work Orders
Riley ensures parts have accurate records so billing and inventory stay aligned.
Explore Service Work Orders →FAQ
Does Riley review product listings before they go live?
Yes. Riley checks every product record for required images, descriptions, attributes, pricing, and category assignments before it is published to any channel.
What channels does Riley check product data across?
Riley reviews product data across every connected channel — website, Amazon, eBay, Walmart, showroom POS, and the internal catalog — flagging inconsistencies across any of them.
How does Riley help reduce product return rates?
Riley identifies listings where missing specs, incorrect dimensions, or incomplete descriptions are causing customer expectation mismatches — the most common driver of preventable returns.
Can Riley handle bulk supplier catalog uploads?
Yes. When a supplier catalog is uploaded, Riley reviews every record and returns a report separating publish-ready products from those needing data enrichment.
Does Riley flag pricing inconsistencies across channels?
Yes. Riley monitors for pricing inconsistencies across website, marketplace listings, and POS — and flags discrepancies before a customer notices.
How does Riley connect to marketplace listing requirements?
Riley knows the specific attribute requirements for each connected marketplace and checks every listing against those requirements before publishing.
Most businesses who go through a HieCOR demo immediately see where Riley would change their daily workflow — and how many tasks currently falling through the cracks would get handled automatically.
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