From the floor of a showroom
HieCOR was founded by operators, not technologists. We spent years inside furniture stores, appliance dealers, and home furnishing showrooms — watching great teams fail because their software couldn't keep up with the complexity of what they were actually selling.
The product, the delivery, the installation, the follow-up service — all of it was happening in different systems, or worse, on paper. We built HieCOR because we couldn't find a platform that understood that retail, for most businesses, doesn't end at the register.
The problem becomes clear
Founders spend years inside furniture, appliance, and service businesses — documenting every system failure, every manual handoff, every lost sale from disconnected software.
First platform deployed
HieCOR launches its first unified retail operating platform — connecting POS, inventory, CRM, and delivery in a single system for the first time.
14 industries, one platform
Expansion beyond furniture into mattress, appliance, HVAC, plumbing, garage door, and field service. Purpose-built workflows for each vertical, no custom builds required.
Seven AI employees launch
HieCOR introduces named AI employees built into every workflow — Taylor, Riley, Jamie, Alex, Jordan, Morgan, and Mark — each with a specific role, data access, and daily task set.
The retail operating system
Retailers across North America replace an average of 8–12 tools with HieCOR — going live in 45 days with a US-based implementation team and a dedicated Customer Success Manager.